Home > State and Local > State Departments > Human Resources > Need to Contact PPSD or Seek Additional Information? > Personnel and Payroll Services Division (PPSD) Statewide Customer Contact Center (SCCC) - Call Directory > Personnel and Payroll Operations Bureau Processing (PPOB) Task by California State University (CSU) Program Area

Personnel and Payroll Operations Bureau Processing (PPOB) Task by California State University (CSU) Program Area

PPOB processing responsibilities are presented below by program area.

BENEFITS ADMINISTRATION

Processes Benefit Enrollments and/or Changes to coverage for Dental, Vision, Flexcash, HCRADCRA, Family Medical Leave Act (FMLA), CalPERS Health error messages, Accounts Receivables, Leave Audits, Employment History error messages and annual Open Enrollment. Applies specific deductions to payroll and processes deduction adjustments as needed.

Processes Industrial Disability Leave (IDL), Non-Industrial Disability Insurance (NDI), Temporary Disability (TD), and Disability payroll transactions for California State Universities.

PAYROLL ADMINISTRATION

Processes Monthly Pay, Lump Sum Separations and Savings Plus Contributions, Statutory Employee Pay, Stipulations, Payroll Adjustments, Transfers of Funds, Accounts Receivables, and payments related to Military Leave.

Processes adjustments to Retirement Contribution, Social Security, Medicare, Survivor Benefit deductions, Accounts Receivables and/or refund related to employment history changes; retirement account codes and/or reports of different programs (Pre-Retirement, Sabbatical, Red Circle, Retirement Max, etc.), Enrollment Errors, Service Credit Purchase Prior to Membership Certification, and Membership Review.

PERSONNEL ADMINISTRATION

Processes Personnel Payroll Transactions (not keyed by campus), mass update exceptions, Lump Sum Separation PPTs, and Employment history updates.

RESPONSES TO CUSTOMER INQUIRIES

PPSDCSUInquiry@sco.ca.gov