Online Claim Services
Notice to Our Website Visitors - Due to server maintenance at our website host (the State’s Office of Technology Services), the Controller’s public website and (Unclaimed Property Application) may be unavailable Friday, September 5, 2014, and Friday, September 12, 2014, between the hours of 6 p.m. and 1 a.m. Pacific Time. We sincerely apologize for any inconvenience this may cause, and we will update this message if this schedule changes. – The Controller’s Web Support Team
Contact the Unclaimed Property Division
Unclaimed Property Claims
Due to the large volume of claims being processed, the law allows up to 180 days from the date the State Controller’s Office receives a complete claim package to review all documentation and make a decision on whether or not the documentation supports the claim. Property owner claims that only involve cash may be processed in as little as 30 to 60 days. More complex claims, such as those filed by heirs, those involving multiple owners, or those involving businesses are generally processed within the 180 day period.
After the claim is approved, additional time is required for the payment of claims that involve securities. Research needs to be done to determine if any corporate activity (such as corporate mergers, acquisitions, stock splits, or dividends), affecting the value of the security, occurred during the period that the security has been held by the state. Please allow an additional 90 to 180 days for this research.
To help get your questions answered or claim issue resolved, please follow the steps below:
- If you have a question about the notification you received stating that your property may be transferred to the State Controller’s Office, please see About Claiming in the Frequently Asked Questions section.
- If you have a question about filing a claim, please see Filing Instructions and Required Documentation in the Claim Filing Instructions and Forms section.
- If you are inquiring about the status of your claim, please allow approximately 30 days from the date you mailed your package for us to receive and enter your claim into our system. Click here to check the status of your claim.
- If you are having trouble verifying the status of your claim, or would like to reach the person who is handling your claim, or have a hardship, you may call the Call Center toll free at (800) 992-4647 or contact them by email.
- If your question is not answered above please contact the Call Center toll free at (800) 992-4647 or contact them by email.
Unclaimed Property Call Center
(800) 992-4647 Nationwide
(916) 323-2827 Outside of U.S
Our Call Center is available 8 a.m. to 5 p.m. Pacific Time, Monday through Friday, excluding state holidays
Mailing Claims & General Information
Unclaimed Property Division P.O. Box 942850, Sacramento, CA 94250-5873
Public Counter & Overnight Mail
Unclaimed Property Division 10600 White Rock Road, Suite 141, Rancho Cordova, CA 95670
All other requests
Unclaimed Property Reporting
California’s Unclaimed Property Law requires corporations, businesses, associations, financial institutions, and insurance companies (referred to as “Holders”) to annually report and deliver property to the State Controller’s Office after there has been no activity on the account or contact with the owner for a period of time specified in the law—generally three (3) years.
If you are a business with a question on reporting property, please visit the About Reporting Unclaimed Property section or contact one of the following areas:
- General Reporting Information - (916) 464-6284
- Accounting / Cash Remittance / EFT Information- (916) 464-6220
- Accounting / Cash Remittance / DTC Information- (916) 464-6220
- Compliance Unit - (916) 464-6088
- CCP 1577 Interest Assessment - (916) 464-6092
- Remitting Securities - (916) 464-7123
- Safe Deposit Unit - (916) 464-0783
Contact Our Legal Office
Service of Legal Documents
Petition to Recover Escheated Property under CCCP §1355
State Controller's Office - Legal Division
300 Capitol Mall, Suite 1850, Sacramento, CA 95814