April 10, 2024

PPSD Statewide Customer Contact Center Intermittent Voicemail Challenges - Resolved

Action Required by Department: Share the following information with all departmental human resources (HR) office employees.

Date Incident Identified: April 2, 2024

Description: The Personnel and Payroll Services Division (PPSD), Statewide Customer Contact Center (SCCC) is no longer experiencing intermittent voicemail challenges. You can contact the SCCC at (916) 372-7200.

Status: Resolved

Date Incident to be Resolved: April 10, 2024

Population Affected: All HR Offices