Home State and Local State Departments Human Resources Library and Resources Broadcast Email Archive April 9, 2024

April 9, 2024

PPSD Statewide Customer Contact Center Intermittent Voicemail Challenges

Action Required by Department: Share the following information with all human resources (HR) office employees.

Description: The Personnel and Payroll Services Division (PPSD), Statewide Customer Contact Center (SCCC) continues to experience intermittent voicemail challenges. PPSD is working to get the issue resolved quickly. A follow up email will be sent once the issue is resolved.

In the meantime, you may submit inquiries requiring immediate attention to PPSD Operations at PPSDOps@sco.ca.gov.

Date Incident Identified: April 2, 2024

Status: Pending

Date Incident to be Resolved: To be Determined