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May 1, 2023

PPSD Register – May 2023

Action Required by Department: Share the following information with all human resources (HR) office employees. 

Description: The State Controller's Office (SCO), Personnel and Payroll Services Division (PPSD) is excited to share the May 2023 edition of their monthly newsletter, The PPSD Register The newsletter is published as a resource to support HR offices in meeting their employees' personnel and payroll needs. See key highlights below: 

Key Highlights: 

View the latest month and archived issues. 

Population Affected: All HR Offices. 

Contacts:       

SCO Key Initiatives:   

Websites:  

Statewide Customer Contact Center experiencing intermittent outages

Action Required by Department: Share the following information with all departmental human resources (HR).

Date Incident Identified:  ​May 1, 2023

Description:  The Personnel and Payroll Services Division (PPSD), Statewide Customer Contact Center (SCCC) is currently experiencing intermittent outages with our phone lines. We are working to get the issue resolved as soon as possible. In the meantime, we encourage you to leave a voicemail to the SCCC number at (916) 372-7200 with your contact information, and our agents will diligently respond to your message as soon as possible. If your matter is urgent, please send an email to our escalation box at PPSDOps@sco.ca.gov. We apologize for any inconvenience and appreciate your patience.  

Population Affected: ​All HR Offices

Status: Pending

Date Incident to be Resolved: ​To be determined

Contacts:       

SCO Key Initiatives:   

Websites: